Business Process Modelling
Define the deliverables and activity breakdown, of a given process then put the activity design in a timely context.
How it goes:
Requester names the process they whish to develop or reengineer of simply fix. Requestor puts the process owner(s) in contact with the with the process consultant. During the consultancy the consultant builds or rebuilds the process models related to the actual process, in an easy to compreahand way and together with the process owners and subject matter experts finds new ways of execution that is documented and communicated to the agents. 
Method Used:
Process Level:  
                     Nodeview, IDEF0, EITVOX, RACIICOM,
Workflow Level:  
                    Event Driven Process Chain, ISO, Swimmlane